Submit a request – Furniture RD

Your email address

Type of your request

For all information requests, consult our online chat.

Enter the password here :(optional)

Employees only

Type of your request

Employees only

Select your request :(optional)

Choose from one of the following options :(optional)

What warranty do you need help with?(optional)

Choose from one of the following options :(optional)

Please choose the category of the item :

You must provide at least 2 photos: 1 close-up photo showing damage to the product + 1 wide-shot photo showing the product as a whole. Also, a photo of your invoice is required.

Enter the serial number of the device :(optional)

The serial number (S/N) can be found on the label of your device

Choose the option of the required change(optional)

Contract

Enter your order number or contract number

Customer account number(optional)

Please choose the follow-up request for the service call:

Enter the PTR(s) to adjust (+1/-1)(optional)

Email sent to delivery department for adjustment, please enter contract number and PTR(s) to adjust

Choose a type of formal notice below

Have you checked that the contract is for delivery and not for pickup?(optional)

There is no contract adjustment for in-store pickup on delivery department*

Enter the full name of the customer(optional)

Choose the delivery date(optional)

Calendar

Store(optional)

First name

Last name

Telephone number

Please select a modification :(optional)

Please tick the type of your purchase(optional)

Enter ticket number(optional)

The number can be found in the subject of the confirmation email you received

Check this box if the contract was created in another store(optional)

Please complete this form so that an agent can invoice the contract concerned

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Communication preference(optional)

Attachments(optional)

Add file or drop files here